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Administrative Specialist

Newton, MA

Project Specialist - Hybrid Remote $22 per hour Possible temp to perm Newton, Massachusetts This position will allow a customer service professional to gain hands-on experience in project management and an opportunity to further expand their skills. Reporting to the Regional Project Manager Responsibilities • In this role you will oversee the hiring, onboarding, scheduling, and communications of project staff. • Serve as the liaison between the offices. • Be extremely well organized, able to work with multiple stakeholders • Build rapid and continuing rapport with field employees by phone and email, exhibit excellent attention to detail, as well as being familiar with data management and understanding the impact of program metrics. T • Excellent interpersonal and organizational skills, the ability to multitask, an exemplary phone • Adhering to procedures to ensure the highest possible hearing coverage and satisfaction for the SSA and claimants • Proactive real-time problem solving to maintain highest level of service • Maintain active daily communications both by phone and email with field staff Qualifications Proficient with Microsoft Office applications • Minimum of 2 years of demonstrated customer service and administrative responsibility (e.g., call center, customer support) • Extremely detail-oriented and able to accurately resolve complex issues Candidates only living in Massachusetts and NH should apply

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Posted on Mar 28, 2024

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We have offices are conveniently located in:

Dedham, MA
450 Washington Street
Suite LL5
Dedham, MA 02026
(781) 329-2660
(781) 329-9918 FAX

Burlington, MA
27 Cambridge Street
Burlington, MA 01803
(781) 270-4400
(781) 229-6814 FAX