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Human Services Housing Advocate – Hybrid role

Lynnfield, Ma

Human Services Housing Advocate – Hybrid role Perm Lynnfield, MA Pay 20 to 22 perm Learn and assist in several programs including Housing Support, Money Management and Protective Services. The position will involve home visits and face-to-face meetings to assist consumers. This position reports to the Director of Clinical Programs. Responsibilities • Collaborate with staff and external resources to provide support to consumers. • Report any consumer concerns to supervisor and/ or Clinical Program’s staff. • Become familiar with the goals, tasks and mission of each program in Clinical Programs. • Meet clients in their homes or in the office to assist with completing housing applications, gathering needed documents, understanding options and financial needs. • Assist Clinical staff in meeting consumer’s immediate needs such as food delivery, scheduling and attending appointments, arranging for in home services. • Assist with data entry and progress notes to keep consumer records accurate and up to date. • Attend Clinical Program’s team meetings and other relevant meetings as needed. • Communicates and follows policies in a manner which contributes to the mission of the Agency. • Responds to and handles stressful situations without compromising service or quality. • Adheres to agency confidentiality standards. Qualifications • Three (3) years’ experience in case management and/or face-to-face work with consumers. • Basic math skills and data entry capabilities required. • Bachelor’s degree preferred but not required. Bilingual Spanish preferred.

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Posted on Nov 21, 2022

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Dedham, MA
450 Washington Street
Suite LL5
Dedham, MA 02026
(781) 329-2660
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27 Cambridge Street
Burlington, MA 01803
(781) 270-4400
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