Director of Student Financial Services
Boston, MA
This role will establish effective, compliant, and efficient business processes in the
administration of financial aid and student accounts to accurately and timely provide financial services to students
and their families. The Director ensures proper management of funds in compliance with federal and state
regulations and institutional policies while ensuring that the department provides excellent customer service to all
students, faculty, and staff.
Key Responsibilities:
• Interpret federal, state, and institutional regulations and policies; communicate interpretations and ensure
college-wide compliance; implement new programs and regulatory changes as required; document and
maintain internal policies and procedures to ensure compliance with all regulations.
• Manage all federal, state, and institutional funds, including budgets, allocations, and reconciliations; ensure
awarding guidelines are compliant; ensure all R2T4 calculations and completed and communicated in a
timely manner; ensure all required returns and/or post-withdrawal disbursements are processed in
compliance with federal and state programs; process all student stipends; post all student tuition and fees
including adjustments to enrollments during each add/drop period.
• Responsible for the calculation and communication of key performance metrics such as Department of
Education 90/10 ratios, default rates, financial responsibility, account reconciliations, and all other financial
aid related reporting requirements.
• Provide leadership and guidance for all Gainful Employment and MA Attorney General initiatives; develop
and maintain disclosures, generate required reports for timely submission, and provide feedback and
guidance on current program standing.
• In conjunction with the Director of Finance, forecast, plan, budget, and define institutional expenditures to
ensure optimal financial aid strategies that best meet the needs of students while advancing the client’s
strategic goals.
• Facilitate annual third-party SFS audits, compiling data, overseeing the on-site visit and ensuring on-time
and accurate submissions; develop, implement and ensure correct action plans are followed when needed.
• Serve as the institution’s key holder for all external reporting, ensuring all submissions are completed timely
and accurately; gather, analyze and report all internal financial aid and student account data for these reports.
• Provide training, leadership, and direction to the Student Accounts team; set short- and long-term goals and
motivate the staff to achieve them.
• Provide training on best practices to departments across campus, including Financial Aid Planning,
Admissions, and Registrar, to ensure compliance with all regulations.
• Oversee all enrollment reporting in NSLDS, COD, NSC, and CampusVue to ensure accuracy of the data
and compliance with all federal regulations.
• Perform other job-related duties as assigned.
Education & Experience:
• Bachelor's Degree with at least 7 years of experience directly related to the duties and responsibilities
specified, with experience at a private college. Knowledge of principles, practices, methodologies, and
procedures for the needs of student financial aid to all types of academic programs.
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Contact mhood@reardonassociates.com for more details.
Accounting & Finance
Posted on Feb 20, 2020
Feel free to send job orders or submit your resume to us via our online services located on
this web site or via e-mail to info@reardonassociates.com.
We have offices are conveniently located in:
Dedham, MA
450 Washington Street
Suite LL5
Dedham, MA 02026
(781) 329-2660
(781) 329-9918 FAX
Burlington, MA
27 Cambridge Street
Burlington, MA 01803
(781) 270-4400
(781) 229-6814 FAX