Credit & Collections Specialist

Burlington, MA

Salary up to 50k perm Specific Responsibilities: • Collect and Reconcile major retail accounts, including resolution of customer claims/chargebacks. • Collect and Reconcile large number of small & mid-sized accounts, including year-end sell-thru data and returns. • Research, resolve and collect customer claims/chargebacks in conjunction with customer service. • Make credit hold decisions three times per day; take all appropriate actions to obtain payments, ship orders on time, and/or to minimize bad debt, while maintaining a productive and mutually satisfactory relationship with the customer. • Work with customer service and operations to insure timely processing of credit memos and returns and other customer requirements. Other Responsibilities: • Perform cash application and A/R adjustments in a back-up role during other periods or absences, or as assigned. • Perform various regular department tasks as assigned, including but not limited to month-end close, audits, and reporting. Requirements: • 3 to 5 years’ experience in a credit and collections role • Claim/chargeback resolution with large retail industry accounts required. • Qualified candidates should be able to demonstrate knowledge of claim/chargeback resolution and prevention, and be able to demonstrate knowledge of different collection techniques that can be used to collect from small, medium, and large companies. • Must be proficient with Excel, Word and Microsoft Office. • Knowledgeable with of Salesforce preferred, but not required. • Bachelor’s degree preferred.

Contact mhood@reardonassociates.com for more details.

Accounting & Finance

Posted on Nov 16, 2016